I always thought of myself as a down to earth, easy going, always wanna help someone out kinda person. Yesterday showed me another side.
Now I have been a webdesigner/code monkey for over 10 years now, and have designed and implemented over 100 websites both corporate and small business. Now I have NEVER had a complaint about my work, service, and pricing in any of those years, and never have had ANYONE not pay me, or give me grief about payments. I would have to say that I have a 100% success rate with websites and they all seem to be successful... I guess lucky me.
Yesterday was my first time that I actually had to get upset at someone regarding one of my designs/implementations. The client told me he didnt like the pictures in the site "they were to COMMERCIAL" for his/her business and I said "ok, I can change them", but I never understood why he/she would want to change the pictures, but so-be-it, its not my website, its theirs.
So after I get the feedback from the client about the picture's he starts yelling at me after I ask if there is something else, he just keeps telling me "it's sh*t, its sh*t". Now Im kinda insulted and surprised because usually I get rave reviews on my sites that I do (even if they are not my idea of "professional looking"), and keep asking what is wrong, and he keeps yelling the same thing, and throws the phone at the ground, and tells me he doesnt want it.
I am thinking that I did bad work, then I get a call from him saying he wants to use parts of it like the logo design and other graphics which completly confuses me cause if its sh*t, then how come he wants to use parts of it. So I tell him "no" he cant use it, he has not paid for it, and again he gets mad starts slamming the phone and hangs up.
So the person that referred him to me (since I only work on referrals) calls me up (just by coincidence, i think) and tells me how much the client was praising his new website the night before and he agreed with him. Ughhhhhhhh
So I guess I just ran into my first "refusal to pay" client and figured out what he was doing... he is going to steal the design, logo etc and get someone else to replicate it, Damnnnnn!
The other side of me came out cause I was mad, mad at the fact I got ripped off and mad at myself for doubting my work because if I dont make you successful then my work looks bad in the long run, and I wont get referrals. Now I know that helping people out by charging them less and doing extra stuff will probably bite you in the butt!
Well after all that I had to look at something funny and found a funny website called WholeLook.
Saturday, October 4, 2008
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